Refund policy

No Returns Policy

Due to the handmade, antique, and one-of-a-kind nature of our products, all sales are final.

Each piece in our collection is carefully selected or crafted by hand and may show natural variations, signs of age, or irregularities that are part of its character and history. These qualities are not considered defects but rather a reflection of authenticity.

Please Note:

• We do not accept returns, exchanges, or cancellations once an order has been placed.

• We encourage you to review product descriptions, measurements, and photos carefully before purchasing.

• Colors may vary slightly due to screen settings and lighting.

Damaged or Incorrect Orders

If your item arrives damaged during transit or you receive the wrong item, please contact us within 48 hours of delivery with clear photos, and we will be happy to assist.

📧 Contact us at: maisonntulip@gmail.com By completing a purchase, you acknowledge and agree to this policy.